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Get Help for Resource Tuner Console

Please be sure to check our FAQ section for the answers to the most commonly asked questions. For all non-technical questions, please check Ordering and billing FAQ. For additional assistance, contact Technical Support via email.

Contact Support

RTC is being actively maintained by real live human beings, and if there is a problem somebody will be on the case! Please submit your inquiry using the form below, and we will do our level best to get back to you within 24 hours, though often within 1-2 hours, including on most weekends and during off-hours.

Registered user?      

Are You Human?        

A note about privacy: Your email address will never be shared with anyone. Providing your email address gives us the possibility to get back to you if we have problems recreating your bug report — and we can say 'thank you' personally.

Email Support

We believe that our website is typically the quick and easy way to find the information you are looking for. For additional assistance, contact Technical Support via email.

We are always looking for ways to make our software more useful to you, so please let us know what you think. This helps us focus our time on features people are really interested in. Feel free to send us an email if you have a question, a feature request, a comment, or just want to say hi.

The more information you provide, the faster we can answer your question, resolve the issue, or offer a workaround.
Please don't forget to include the following in your message

Program version.
Windows version.
An example of your script and the resulting log file.
Description of your problem (please provide us as much information as possible) and/or a screenshot, depicting the error: a picture speaks a thousand words.
Sometimes it's impossible to reproduce the problem or find the root cause of the error without looking into the file itself. We may ask you to send your executable file to us. We agree to keep your data confidential.